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Managing Difficult People

Managing Difficult People

It is often observed by organizational specialist that, "team work is the heart and soul of any successful group. Yet, it cannot be emphasized enough that any successful team is only as strong as it weakest links." This weakest links in organisations are those often labeled as 'Difficult People.' How do we manage these Difficult People to make them productive? This seminar is designed to help managers and supervisors to deal with the different types of difficult people. It will also teach ways in which one can encourage difficult people to change.

Major Focus of the Seminar

  • Understanding who is a difficult person
  • Impact of Difficult People on organisations
  • Pre-requisites to be able to manage Difficult People
  • Types of Difficult People
  • Strategy to deal with different types of Difficult People
  • Encouraging Difficult People to change
Managing Difficult People

Who is this Seminar Designed For?

This seminar is designed for all those who have to deal with Difficult People in their respective organisations. Some of these people are supervisors, line managers, H.R. managers and to some extent M.D.s and some CEOs.

Seminar Type

This seminar can be delivered in-house by request or as a public programme. It is a one day intensive seminar.

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